Trust & Safety

Clear standards when plans go wrong.

Nommad protects honest feedback, verified interactions, private contact information, and fair resolution for customers, organizers, and vendors.

Respect and accuracy

Do not impersonate a business, misrepresent an event, harass another member, or submit false information.

Reviews stay honest

Negative reviews are not removed merely for being negative. Nommad moderates fraud, threats, conflicts of interest, and content that violates the standards.

Verified interaction

A review may be marked Verified Interaction when a confirmed booking or other defensible platform record connects the parties. A QR scan alone is not proof of purchase.

Cancellations and no-shows

Report the reason promptly. Nommad preserves the request timeline and messages so an administrator can review what happened.

Protected contact

Request messages keep phone numbers and email addresses private until a vendor is accepted or the parties choose to share them at the appropriate stage.

Account action

Nommad may warn, restrict, suspend, or remove accounts when evidence shows repeated safety, fraud, or no-show problems.

Report a problem

For immediate danger, contact local emergency services first. This form creates a private Nommad moderation record.